Frequently Asked Questions

  • Where are you located?

    We are located in Salon Lofts Rea Farms. Loft #38. We are through the door in the front of the building with a sign hanging overhead that reads “LOFTS 26-51”. Our address and contact info are listed at the bottom of this page.

  • Where should I park?

    Olive & Poppy Salon is located in a popular retail shopping area which means there is ample free parking directly out front of the building and throughout the plaza.

  • Can I work during my hair appointment?

    Absolutely! Olive & Poppy is a private, single chair salon, making remote work a breeze. We have wifi and plenty of outlets for chargers.

  • What is your cancellation policy?

    Moving, cancelation, or modification of more than 50% of a scheduled appointment within 24 hours of the scheduled appointment time is subject to 100% of the total service fee.

  • What product line do you carry?

    Areté Haircare. Areté believes in holistic beauty and transparency in their ingredient sources.

    Their products are filled with thoughtfully selected ingredients, free from unnecessary ingredients known to be toxic to people and the planet, their natural botanicals nourish the hair, body and mind.

  • What is your product return policy?

    We love our products and are confident you will too, but if for any reason you are unsatisfied with a product you purchased from us, you may return it to us for a refund within 30 days of the purchase date. Unfortunately, we can not offer a refund after 30 days or for excessively used products.