Frequently Asked Questions

  • Where are you located?

    We are located in Salon Lofts Rea Farms. Loft #38. We are through the door in the front of the building with a sign hanging overhead that reads “LOFTS 26-51”. Our address and contact info are listed at the bottom of this page.

  • Where should I park?

    Olive & Poppy Salon is located in a popular retail shopping area which means there is ample free parking directly out front of the building and throughout the plaza.

  • Can I work during my hair appointment?

    Absolutely! Olive & Poppy is a private, single chair salon, making remote work a breeze. We have wifi and plenty of outlets for chargers.

  • What is your cancellation policy?

    Moving, cancelation, or modification of more than 50% of a scheduled appointment within 24 hours of the scheduled appointment time is subject to 100% of the total service fee.

  • What product line do you carry?

    Davines Haircare. Davines blends together beauty and sustainability. Each product is care-crafted in Italy, using high quality natural ingredients that give your hair the nourishment, shine and softness that it deserves.

  • What is your product return policy?

    We love our products and are confident you will too, but if for any reason you are unsatisfied with a product you purchased from us, you may return it to us for a refund within 30 days of the purchase date. Unfortunately, we can not offer a refund after 30 days or for excessively used products.